This training aims to help understand how the administration and operations departments works. The content was set up for Europe but is valid to a high degree in other regions as well:

1. Flowchart
2. Sales force information
3. Types of contract
4. Documentation related to a leasing transaction
5. MyCSI
6. Signature

At the bottom of this itinerary you will find a section named “Files” where you can find relevant downloadable material that you can either print or save in your computer for further reading later. Click on the file and it will automatically download into your computer. We recommend to have the materials easily accessible as they can be helpful for the assessment tests at the end of each module.

If you have any further questions you would like to clarify after completing this training, please address them with your manager first. In case you need even further clarifications, you can contact the SUBJECT MATTER EXPERT FOR THIS TRAINING: XAVIER FRANGANILLO or your local admin&operations director.