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Account Management - Europe


Description
THE INFORMATION IN THIS COURSE CURRENTLY APPLIES TO EUROPE ONLY.

In this training you will learn why account management is important to ensure you make the most of the accounts you work with. It will help you grow your wallet share, increase conversion rates and reduce sales cycle time.

If you have any further questions you would like to clarify after completing this training, please address them with your manager first. In case you need even further clarifications, you can contact the SUBJECT MATTER EXPERT FOR THIS TRAINING: CHRIS WALKER.
Content
  • COURSE CONTENT
  • Account Management Welcome
  • 2. Account Planning Context
  • 3. Why are account plans important
  • 4. Important account plan considerations
  • 5. Account map
  • 6. Definition of Potential & Current Business Volume
  • 7. Account plan process
  • 8. Resources: 3 videos
  • 9. Considerations: Video 1
  • Other resources: videos
  • 10. Considerations: Video 2
  • Other resources: videos
  • 11. Considerations: Video 3
  • Closing
  • FINAL EVALUATION
  • Remember
  • Course feedback
  • Assessment
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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