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General Training

Basics of successful email communication


Description
Email matters. How you write your emails matters to the people receiving your emails. Given the increasing use of email traffic in general and in our current circumstances in particular, it is a skill we all should try to master.

This short training is a reminder of the most important points to need to keep in mind when communicating via email to make sure your email communication is successful. Although this training is voluntary, it is highly recommended for anyone who has ever experienced that communicating via email is sometimes not as straight forward as it seems.
Content
  • Course Content
  • Basics of successful email communication
  • Final evaluation
  • Remember
  • Course feedback
  • Assessment
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever